How we work,
from first call
to support
A five-step way of working: understand, plan, assemble, deliver and improve, with responsibilities and outcomes agreed at every stage.
* Nothing starts until we have agreed what done looks like, and who is responsible for it.
A clear
path from
requirement
to result
This is how to work with a software agency in practice — the same five steps whether we are building the software or building the team. What changes is step three, and who ends up doing the work.
Step 01
Understand
Your company, your users, your goals and the constraints nobody writes down.
Step 02
Plan
Turning that into a scope, a build plan, or a role to fill.
Step 03
Assemble
The right people for this particular piece of work.
Step 04
Deliver
Clear communication, defined responsibilities, measurable outcomes.
Step 05
Improve
Supporting, maintaining and improving the software or the team.
No long
sales process
The first conversation is free, and it is a conversation rather than a pitch. Tell us what you are trying to build, or who you are trying to hire, and we will tell you what it would take.
How quickly we can start
For most work, weeks rather than months. A single specialist is usually faster than a full team, and a permanent hire for your own payroll takes the longest of the three.
What you get before you commit budget
What is worth building, in what order, what it will cost, and what happens if the assumption underneath it turns out to be wrong. Often a few weeks of work that saves months of the wrong build.
Who you actually deal with
The people doing the work. Senior engineers, designers, QA and DevOps — nobody learning on your project at your expense, and no account manager relaying messages.
How the work reaches you
In your own repositories and accounts, handed over as we go rather than in one delivery at the end. The source code and the documentation needed to run it without us are yours by default.
Working across time zones
Our specialists are in several countries. That is what makes it possible to find a specific skill in weeks instead of waiting months for the right person to appear locally.
When we say no
If something is not worth building, or we are not the right people for it, we will say so in the first conversation rather than three months into a project.
Next step
Tell us what you
are trying to build
Tell us what you need built, or who you need to build it, and we'll tell you plainly if we're the right people.